If you’re passing through the Bellaterra/Huntington Beach area in California, you might want to watch out for the Rocky Mountain Chocolate Factory. The Consumerist hits them with a downright horror show story in customer service denial.
Not sure if I can bear to even eat chocolate after that story.
Update: The COO of Rocky Mtn Chocolate Factory called and apologized to the lady. Rock on! And hand me another chocolate bar.
June 26, 2008 at 10:56 am
sure hope they let prospective buyers know about their legacy…
http://www.bizbuysell.com/listing-information-q386117.html
July 16, 2008 at 5:47 pm
Wow, some of the comments on that article are pretty incendiary!